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Privacy Policy

This privacy policy describes how I collect, use, and share information when you visit my website or make a purchase.

This Privacy Policy applies only to how I collect and use your information. It does not cover the practices of third-party services that I do not control, such as Wix, delivery services or any other external providers.

Information I Collect

When you visit my website or make a purchase, I may collect the following information:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely and separately from me through Wix Payments, PayPal, Apple Pay and Google Pay)

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This data is collected to process and deliver your order, provide customer support, and comply with legal obligations.

How Your Information Is Used

I use your personal data to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or enquiry

  • Maintain internal business and tax records (as required by UK law)

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Your information is not shared with third parties, except for those directly involved in processing your order (see below).

Third-Party Services

Your personal data may be shared only with:

  • Wix (website host and payment processor)

  • Wix Payments (payment processing)

  • PayPal (payment processing)

  • Apple Pay (payment processing)

  • Google Pay (payment processing)

  • Royal Mail (for Art Print shipping)

  • UPS (for artwork courier delivery)

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These third parties process your data only to the extent necessary to provide their services.

Cookies

This website may use cookies provided by Wix to ensure proper functionality (such as keeping your cart items saved).

You can manage or disable cookies in your browser settings at any time.

Data Retention

I retain personal information for as long as necessary to fulfill orders and meet legal obligations, including tax and accounting requirements- generally up to 6 years, in accordance with HMRC regulations.

International Data Transfers

If you are visiting or purchasing from outside the United Kingdom, your information may be processed in other countries where service providers operate. I take steps to ensure your data is protected to UK standards.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (where applicable)

  • File a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk

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If you wish to exercise any of these rights, please contact me at hello@nataliyaxartwork.com.

Changes To This Policy

I may update this Privacy Policy from time to time to reflect changes in law or my business practices. The updated version will always be available on this page.

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